Your information stays yours.

This policy explains how [Supplier legal name and ABN, to confirm] ("we") handles personal information under the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

What we collect

• Membership details: your name, email, phone, delivery address and plan. Card details are collected and held by our payment partner, not by us.
• Readings from Sense: estimates of heart rate, breathing and movement overnight, and your Halo session times. This is health information, and we treat it as sensitive information.
• Your check-ins and anything you tell us when you contact us or book a call.
• Basic website information such as the page that referred you. We don't use advertising trackers on this site.

Why we collect it

To deliver and support your membership, show your readings in your private dashboard, take payments, answer your questions and keep the devices working well. We only collect health information with your consent, which you give when you set up your devices.

Marketing

We only send marketing emails if you ask us to, and you can unsubscribe at any time. We never use your readings from Sense for marketing.

Who we share it with

Service providers who help us run GABI, such as payment processing, secure cloud hosting, email and delivery, under agreements that protect your information. We never sell your information. Some of these providers may store information outside Australia, for example in the United States, and we take reasonable steps to make sure it's protected.

Keeping it safe

Your information is stored securely and only people who need it to support you can access it.

Your choices

You can ask to see or correct your information, or ask us to delete your readings, by emailing hello@gabi.health. When your membership ends, you can ask us to delete your account.

Questions or complaints

Email hello@gabi.health and we'll respond within 30 days. If you're not satisfied, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.